{"id":"24ad4a27-fc98-4042-b368-6ead1e432914","tenant_id":"","title":"Service & Fees","slug":"service-fees","excerpt":null,"content":"

Services and Fees

We helps international customers purchase products from Chinese shopping platforms and ship them worldwide.

The total cost of using the service may include the product cost, domestic shipping, service charges and international freight.

Purchasing Service

You can submit a product link or search for products through the platform.

After you confirm the product information, Hiobuy can place the order with the Chinese seller on your behalf.

The first payment may include:

\nProduct price\n
\nDomestic shipping fee\n
\nPurchasing service fee\n
\nOptional product services\n
\nPayment processing fee\n

Warehouse Service

After the seller ships the product, it will be delivered to the Hiobuy warehouse.

Available warehouse services may include:

\nParcel receiving\n
\nProduct inspection\n
\nInspection photos\n
\nStorage\n
\nOrder consolidation\n
\nPackaging removal\n
\nParcel weighing and measurement\n

Some basic services may be included, while additional processing may involve extra charges.

International Shipping

After your items are stored, you can select them and submit an international parcel.

The second payment normally includes:

\nInternational freight\n
\nPackaging services\n
\nOptional insurance\n
\nCarrier surcharges\n
\nOther selected services\n

Additional Services

Optional services may include reinforced packaging, extra photographs, product measurements, special inspection, customized handling and parcel splitting.